- Servicegebühr
- Whalebuy's Service Fees page says nothing is charged beyond product cost (including China domestic freight), international shipping and a customs declaration fee, generally ¥8 per parcel depending on the shipping line. A newer Charges page notes that a fee may apply to optional services, and PayPal recharges carry a percentage fee plus $0.30 (official pages list both 3.7% and 4.5%). Check the order summary before paying.
- Kostenlose Lagerung
- Items are stored free for 90 days counted from the 'received' order status, with an email reminder before expiry. Items already stored for 60-90 days can be extended at ¥10 per item ID per month, for up to 6 months. Goods left past the storage period without a shipping request are treated as abandoned and disposed of.
- QC-Fotos
- Regular inspection generally includes 3 free standard photos per item (front, back and side or logo). Fine Photography adds high-definition photos taken to your instructions as a paid service; Detailed Photo costs ¥1 per photo and a parcel photo set (one before and one after sealing) costs ¥5 per parcel.
- Weiterleitung
- Items are combined into one parcel and sent on the route you choose. Freight depends on chargeable weight, route and destination, with volumetric weight calculated as L x W x H / 5000 (6000, 7000 or 8000 on some lines), and each parcel carries a customs declaration fee of generally ¥8. New users get a welcome coupon package that includes up to 40% off the first international shipment. Import duties and VAT are generally not included and are paid by the buyer.