- Servicegebühr
- The help center describes the purchasing service as free: you pay the item cost, domestic shipping to the warehouse, international shipping and any customs charges, plus optional value-added services. However, the registration agreement mentions an 8% platform service fee on goods and on shipping, and payments carry a cross-border transaction handling fee whose percentage is not published. Check the checkout breakdown before paying.
- Kostenlose Lagerung
- Purchased items are stored free for 90 days and forwarded parcels for 60 days, counted from the 'Warehoused' status. Items not submitted for shipping within that period are treated as abandoned and destroyed.
- QC-Fotos
- The home page advertises 3-5 free QC photos; the help center describes 3 standard photos from fixed angles (front, back and side or logo), with a re-take available for blurred shots. Detailed photos of chosen angles or measurements cost 1 CNY each, with a maximum of 20.
- Weiterleitung
- Items are combined at the Xiamen warehouse and shipped internationally; freight depends on weight, shipping line and destination. The freight estimator works without login, chargeable weight is the higher of actual and volumetric weight (L × W × H in cm ÷ 6000), and the final cost usually lands within ±5-10% of the estimate. A forwarding service also handles parcels you bought yourself.