- Servicegebühr
- Tomebuy says it charges no handling fee: the total is the item cost (product price plus domestic shipping to the warehouse), international shipping and customs charges. The customs declaration cost is generally RMB 8.00 per parcel, depending on the shipping method. Value-added services are optional and charged separately.
- Kostenlose Lagerung
- The tutorial and home page give 60 days of free storage per order, and you can buy extra storage time before it expires. The storage policy page sets a 90-day storage period from 'in storage', with an email reminder at day 60; goods left unclaimed after that are treated as abandoned. Abnormal parcels with no matching order are kept for 60 days.
- QC-Fotos
- Tomebuy provides 3-5 free QC pictures per order; extra pictures or specific angles can be bought from the Orders page (the price is not publicly listed). Inspection checks appearance only. Sealed items and products other than garments, bags, suitcases and shoes are not opened, and electronics are not tested for function.
- Weiterleitung
- From the Warehouse page you select items, add the recipient and choose a shipping method; items can be shipped separately or consolidated to save on first-weight and per-parcel charges. After payment the warehouse packs, weighs and measures the parcel, and the final cost follows the carrier's actual size and weight. No public freight estimator or line price list is published, and Tomebuy says it has registered an IOSS number for EU shipments.