Spanbuy is operated under SPANBUY LIMITED, a registered Hong Kong company, and runs on the established 1buyo platform template with a warehouse in China. It publishes concrete, verifiable terms: a transparent overage storage fee of 0.5 CNY per day per parcel after the 90-day free window, and QC reports emailed within one hour of inspection at no extra cost.
Where Spanbuy is especially clear is shipping. It names five specific lines (air, China-UK rail, a truck line via RM/DPD, a small-parcel sea line and an oversized sea line), each with its own loss-compensation terms, such as 50 CNY per kg plus freight refund on the air line and 30 CNY per kg on the China-UK rail line. A WhatsApp human support hotline rounds out the trust signals.